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OPTUM Employee Assistance Program (EAP)

Optum Employee Assistance Program (EAP)

This program is available to all SMUHSD employees and their dependents.

What’s in the Optum Employee Assistance Program (EAP)? 


All SMUHSD employees and family members benefit from:

  • Consultation and counseling
    • Unlimited, 24/7 access to EAP specialists.
    • Referrals to in-person counselors from Optum’s nationwide network of more than 130,000 clinicians under the terms of your plan

  • Specialty Help Centers
    • Immediate access to professionals who consult on building better relationships, nurturing families and parenting, succeeding at work, and coping with grief and loss

  • Liveandworkwell.com
    • Reliable, trusted URAC-accredited website customized with a vast information library, work-life resources, interactive tools, calculators, assessments, videos, forums and more

  • Work-life support
    • EAP specialists help employees find work-life services on liveandworkwell.com

  • Legal assistance and financial counseling
    • Brief consultations on specific legal or financial issues at no initial cost to the individual
    • Discounted fees for attorneys retained through the EAP

 

WorkLife Services Available Through the Employee Assistance Program

EAP provides concierge-like services that employees and their families value, appreciate and return to time after time. More than 100 service areas are covered - from schools and child care to plumbers and pet sitters.

How it works:

  • Individuals submit requests online or by calling
  • Work-life specialists respond with verified resources, usually within 48 hours
  • No limits on follow-up contact with Optum’s master’s-level work-life specialists

Take advantage of these time-saving services, resources, and opportunities available to you through your EAP.

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OPTUM: 1-866-248-4094

www.liveandworkwell.com

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