Overview

For Student Hardware & Login Support 

• Phone: 650-558-2480 (M-F, 8 a.m. to 5 p.m.)  email: help@smuhsd.org 
   
• Student Acceptable Use Policy
   
• Student Responsible Use Policy
   
• SMUHSD 1:1 Chromebook Program Frequently Asked Questions (FAQ) for parents and students
   
• School Gmail Password Reset Guide
  • Password Reset Instructions Video
  • Restablecimiento la Contraseña de Google

Fill out a Staff Help Desk Support Ticket

Monitoring of District issued devices and accounts for student safety is critically important to SMUHSD, which is why we use Bark for Schools to help us protect our students both online and in real life while using our school-issued accounts. Bark monitors for signs of potential issues like: cyberbullying, suicidal ideation, sexual predators, threats of violence, and more. When possible dangers arise on school-issued accounts, Bark for Schools sends SMUHSD alerts so we can address the situation in a timely manner. These alerts also give us insights that help us promote the wellness of the entire student body. We strive to help keep our students safe online. 

For more information please visit Bark for Schools website: https://www.bark.us/schools or contact the Interim Director of Student Services, Valerie Arbizu at varbizu@smuhsd.org.