To Request Help, Chromebook, or WiFi Hotspot: 

• CHS Tech Help Request Form: https://tinyurl.com/captechline or
• Call (650) 558-2799
• Problems with Chromebook login or other Chromebook issues? English | español Guide or call (650) 558-2480

 para solicitar ayuda, Chromebook o punto de acceso WiFi: 

• Formulario de solicitud de ayuda técnica de CHS: https://tinyurl.com/captechline o
• Llame al (650) 558-2799
• Problemas con Chromebook inicio de sesión u otros problemas? Inglés | español Guía or llame al (650) 558-2480

    Are you having problems logging into your Zoom virtual class meetings? Is there a pop up window asking you to sign in? 

If students answered yes to the above questions, students will need to sign into zoom.us using their @stu.smuhsd.org email address. Linked is a slidedeck with step by step instructions on how to log into student zoom accounts. Below are screencast in both English and Spanish. 

Students who still need further assistance may fill out our help request form. 

• Zoom for Students

¿Tiene problemas para iniciar sesión en sus reuniones de clase virtual de Zoom? ¿Hay una ventana emergente que le pide que inicie sesión?

Si los estudiantes respondieron afirmativamente a las preguntas anteriores, los estudiantes deberán iniciar sesión en zoom.us usando su dirección de correo electrónico @ stu.smuhsd.org. Linked es un slidedeck con instrucciones paso a paso sobre cómo iniciar sesión en las cuentas de zoom de los estudiantes. A continuación se muestra un screencast en inglés y español.

Los estudiantes que aún necesiten más ayuda pueden completar nuestro formulario de solicitud de ayuda.

• Zoom para estudiantes ¿

Canvas FAQ 

*Due to Google Suite Education Brand issues, some videos are no longer working. Please be patient as the links will be updated soon. 

1. How do I log into Canvas? 

2. My login and/or password is not working? 

    Answer: First, double check to make sure you have the correct login and password. Second, if this does not work, log out of all gmail accounts.

                  If all else fails, use incognito mode and try to login again. 

3. How do I sync my school google drive account with Canvas?

4. How do I navigate Canvas?

5. What is the difference between Card View and List View?

6. What is the "to do list" on Canvas?

7. How do I check my grades? 

8. How do I e-mail my teacher and check my mail? 

9. How do I upload an assignment? 

10. How do I upload a turnitin.com assignment in Canvas?

11. How do I reply to a discussion on Canvas?

12. How do I download the student App? I have an IOS phone. I have an Android. 

13. How do I check my grades via Canvas App?

13.How do I view teacher feedback on an assignment? 

14. How do I set my notifications preferences? 

15. How can my parents sign up to see my grades?

16. How do I access grades from past enrollments? 

School Website FAQ

1. How do I navigate the website? 

2. My mobile view does not show the website's global navigations. Where can I find the bell schedule? 

     Answer: In mobile app view, scroll down to find "Quicklinks". You will find the bell schedule and more. 

Teachmore FAQ

1. How do I log into Teachmore and make an appointment to see my teacher? 

 I don't see the question I have here. What can I do to get more help? 

                        Answer: E-mail chs_techhelp@smuhsd.org