Optum Employee Assistance Program (EAP)

  • This program is available to all SMUHSD employees and their dependents.

    What’s in the Optum Employee Assistance Program (EAP)? 

    All SMUHSD employees and family members benefit from:

    • Consultation and counseling
      • Unlimited, 24/7 access to EAP specialists.
      • Referrals to in-person counselors from Optum’s nationwide network of more than 130,000 clinicians under the terms of your plan

    • Specialty Help Centers
      • Immediate access to professionals who consult on building better relationships, nurturing families and parenting, succeeding at work, and coping with grief and loss

    • Liveandworkwell.com
      • Reliable, trusted URAC-accredited website customized with a vast information library, work-life resources, interactive tools, calculators, assessments, videos, forums and more

    • Work-life support
      • EAP specialists help employees find work-life services on liveandworkwell.com

    • Legal assistance and financial counseling
      • Brief consultations on specific legal or financial issues at no initial cost to the individual
      • Discounted fees for attorneys retained through the EAP


    WorkLife Services Available Through the Employee Assistance Program

    EAP provides concierge-like services that employees and their families value, appreciate and return to time after time. More than 100 service areas are covered - from schools and child care to plumbers and pet sitters.

    How it works:

    • Individuals submit requests online or by calling
    • Work-life specialists respond with verified resources, usually within 48 hours
    • No limits on follow-up contact with Optum’s master’s-level work-life specialists

    Take advantage of these time-saving services, resources, and opportunities available to you through your EAP.

Logo of Employee Assistance Program provider Optum